Our privacy practices may vary in other countries in which we operate to reflect local legal requirements. We materially comply with applicable laws in the jurisdictions in which we operates, including the Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) by May 25, 2018 in its handling of personal data of persons in the European Economic Area. We will only use the data you provide to carry out the services contracted by you (or your employer or business acting on your behalf and with your consent) and to send you information regarding our services. We may also use the data to comply with our legal requirements.
If you submit your details via any page on this website, we will assume that you have read this policy and agree to the rules.
If there is anything in this policy that you do not understand, or you have a question about how we use your personal information, please write to our appointed data controller, Paul Martin, at the address given at the end of this policy.
What personal information is collected about me?
When you enter and send your details in our contact page, we ask that you to give us your name, address, telephone number and e-mail address, which we deem to be personal information. We may then collect personal information about you that is relevant to your travel arrangements or that will enable us to provide you with the goods and services you require.
How do you use that personal information?
We will use the information you provide to undertake the services we are contracted to provide you with. We may also use the information you give us to send you notifications about our business partners’ products and services, new events, special offers or event, travel news that we think might be of interest to you and also to let you know if you have won a competition. This is referred to as ‘Legitimate Interest’.
You can tell us at any time that you do not wish us to use personal information to send you notification of any new events, special offers or event news from Parallel Blue or Parallel Platinum that you wish all of your data to be erased by us by writing to Paul Martin – Data Contoller at the address given at the end of this policy or by e-mailing us at firstname.lastname@example.org
If you write to or e-mail us, please include your full name, address and e-mail address so that we can check our records to see who you are. Once you have let us know that you want us to cease using the personal information and/or erase your data from all our records, we will do so immediately.
Do you share my information with anyone else?
We will not provide your personal details to any third parties unless the law says that we have to do this or it is in connection with a service you have contracted with us and where your details are required by a third party to effectively carry out this service (eg a hotel, airline, tour operators, car hire operators) or if we believe that we need to do this to protect and defend our or your rights, property or personal safety. Where your information is shared with any third party, they should also treat your data in accordance with the respective law. Where data is shared with a third party specifically in connection with a service you have contracted us to provide, we will provide full details of who this information is being shared with and how it will be used.
Parallel Blue and Parallel Platinum has a legitimate interest when processing data within an existing client relationship, when it processes personal data for direct marketing purposes, to prevent fraud or to ensure the network and information security of your IT systems.
We place great importance on the security of your personal information and we have taken extensive security measures to try to prevent the loss, misuse and alteration of personal information that we collect and hold. Whilst we cannot ensure or guarantee that loss, misuse or alteration of your personal information will not occur, we will do our best to make sure that this does not happen by storing your information securely and ensuring all our employees are aware of their responsibilities through regular updates and training. Any breach of this policy will be reported in accordance with our responsibilities under the Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) and any other local, applicable law.
Where is the information stored?
Any personal information you send to us is stored using ‘Office 365’ which is a highly secure cloud-based storage system operated by Microsoft. Access to these files can only be gained by authorised, trained employees of Commsworks Ltd T/A Parallel Blue and Parallel Platinum, to fulfil the legitimate running of the business and its services.
Cross-Border Data Flows
The third parties we disclose your personal information to (our suppliers, travel service providers, call centre operator, website manager, cloud infrastructure and data centre providers) may be located overseas.
Generally, we will only disclose your personal information to these overseas entities in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf.
Information about other travellers
Links and Social Plug-Ins
Your acceptance of these terms
If you send us your details from our contact page, by email/phone or by any other form of communication to us, we will assume that you have read through this policy carefully and that you understand and accept it.
If you do not wish us to use personal information to send you notification of any events, exclusive offers or event news you should ask us to stop using your personal information for that purpose as mentioned above.
You have a legal right to a copy of all the personal information that we hold about you. You also have a right to ask us to correct any mistakes in that information. As mentioned above, you also have a right to ask us to stop using your personal information and to erase this from our records at any time.
If you have any questions, concerns or comments about this policy, please write to us at:
Unit 9, Middle Spillmans